Frequently Asked Questions

  • What is the consultation for?

    At the consultation, we can discuss your event to tailor our selection of dishes to your vision. We will try to get an understanding of the color scheme and decorations at your event a propose a theme of dishes that matches. We will provide sample photos of table settings and you can browse our gallery of plates.

  • Do you deliver?

    Yes! There will be a delivery fee based on your location and number of dishes, or you can pick up/drop off your dish rentals yourself.

  • Do I have to clean the dishes?

    No! We will clean the dishes for you! We require that once your event is over, the dishes are “scraped off” so they are free of food. There is no extra fee for cleaning, but you will be charged $3 per dish that is not scraped off at pickup.

  • Do you require a deposit?

    Yes. We require a 50% deposit at the time of placing the order. The deposit is refundable up to 14 days before the scheduled event. We also require a credit card on file during the rental period.

  • How long is the rental period?

    The standard rental period is 3 days. Pick-up/drop-off can be scheduled for same-day as well. We can accommodate longer rental periods on a case-by-case basis.

  • What if my event gets rained out?

    You can not get your deposit back due to event cancellation, but we will work with you to reschedule your event at no extra cost.

  • Can I pick out individual china pieces for my event?

    Because our stock is fluid and sourced secondhand, we cannot guarantee a specific dish will be available for your event. We will work with you during the consultation to ensure that the dishes fit the theme of your event (color scheme, time period, material). This does not apply to serving dishes and for matching tea sets,

  • What if I break or lose a dish?

    Any lost, broken, chipped, stained, or otherwise damaged dish will be charged to you at the cost of replacing the dish.

  • Can I change my order once it has been placed?

    Yes. You may add as many dishes as you want up to 7 days before the event. We require an additional deposit for adding dishes. You can subtract as many dishes as you want, but your deposit is non-refundable.

  • Can you style the dishes for me?

    Of course! We have loads of experience creating table-scapes! There is an additional fee for this service based on the number of dishes rented.

  • Where are you located?

    Gigi’s China Cabinet is located in the East End of Houston, Texas.

  • How do I book a rental?

    Please fill out the “request consultation” form and we will be in contact with you shortly.

  • Can I see the dishes before I rent them?

    As of now we do not have a storefront, but we can schedule a display at a location of your choosing (your venue, your house, the park)

  • Can I rent your items for a photoshoot / video / other media?

    Yes! We love working with local artists!

  • Is there a minimum rental amount?

    No, there is no minimum.

  • What if I have more questions?

    Other questions normally get answered at the consultation, but feel free to contact us at info@gigischinacabinet.com with any additional questions. We are happy to set up a phone call if you provide your number.